- By Hopper Labs
- Posted June 13, 2017
We hope everyone has had a great Spring, and as we enter Summer, we hope you'll be enjoying music festivals, shows, events, and of course your Grasshopper. Hopper Labs has a busy summer planned as we look to make big steps toward three major goals.
1. Drop the Grasshopper failure rate to .1% or lower
2. Release the new products which have been in development
3. Get out to events and meet all of you there!
Hopper Labs has drastically improved the reliability of the Grasshopper over the last year. We've seen a significant reduction in the percentage of devices that need service. It is important to realize that even with a 1% failure rate, we will see hundreds of customers with problems. This is why Hopper Labs is making a .1% or lower failure rate our number one priority. We are implementing internal changes and part revisions until we achieve this goal. As with our goal of building the Grasshopper and subsequently delivering to our backlog of customers, we will achieve success in elimination of any issues.
A few new products are getting close to release. The Leather Sleeve is back in production after a manufacturer change and some design tweaks. The sleeve now covers your entire device. Providing more protection from scratches, dings, and dents. Hopper Labs is also planning the release of both the Stainless Steel Case and a super fast external battery charger. These items will follow the release of the Leather Sleeve later in summer.
The Hopper Labs crew will be out at shows and events this summer, and we hope to see you there. Keep an eye on our Facebook, Instagram, and Twitter to see where we'll be. Show us where you are taking your Grasshopper with the hashtag "#grasshoppervape". Submit a photo of your Hopper, and we'll be giving away prizes each week all summer long!