Shipping Update July/August

Thanks for taking a minute to read about our latest progress and developments. In July we successfully sustained a combine 200 units a week of assembly and warranty. Our new heating component assembly line is operating smoothly paving the way for higher volumes in the coming months, and the addition of more automation is making the whole process faster.

Our primary goal for the coming months is to increase the throughput to service warranties and new orders more quickly. We already succeeded in ramping up production of the new in-house processes to a base level. We now are pushing to add 5-10% to that capacity every two weeks. There are easy gains by having the existing machines operate for more hours each day and complex ones including the addition of further automation.

Over the last nine months, we have scaled up our efforts to automate the process. We have drastically reduced manufacturing errors and increased throughput without adding overhead cost. Two current projects involve using custom vision systems to detect part orientation and then perform a task on them and advance to the next part. We now have machines operating that handle much of the testing and sub-assembly.

There has been a delay with machined parts coming in. We currently hold a sizable inventory of 98% of the metal parts required to assemble the unit but have been waiting on two small items necessary to finish assembly of some devices. If you are waiting on an order, this is the holdup. We have been pressuring the, and these parts are expected to arrive in 20-30 days. Until that time we have a small supply source that is providing components resulting in slower assembly times.

The rate at which the backlog of warranty is being serviced is primarily limited to the number of techs we can afford to employ. We are working to make the process faster and ensure they have the available parts needed to fix units. To be fair to everyone we always try to service units in the order they were received.

Here is a quick breakdown of what newly ordered devices are shipping now. Warranty devices are currently being serviced if they were received in January. 


Stainless Hoppers - Currently servicing March-April Orders due to the parts supply shortage. Expect to be moving faster on these units in the next 30 days.
Titanium Hoppers - Almost entirely caught up.
Color Hoppers - Depends on the color. Generally serving April-Current. 
HT Hoppers - 2 to 3 days ship time when available.

Accessories - We are currently only out of Bronze and Blue PFEs which are expected soon.

Stainless Case and External Charger - Current estimations are October and/or the end of the year. Design and development are complete we are working on production and packaging for these products. Priority of labor is still being given to warranty and assembly speed.

Latest Posts

  • Shipping Update July/August

    Jul 8, 2018

    Thanks for taking a minute to read about our latest progress and developments. In July we successfully sustained a combine 200 units a week of assembly and warranty. Our new heating component assembly line is operating smoothly paving the way for higher volumes in the coming months, and the addition of more automation is making the whole process faster.

  • State of the Hopper

    May 1, 2018

    Hello Hoppers! It’s been without a doubt a tumultuous 6 months. As you all know, over this period we've had to delay our operations due to issues arising with our previous manufacturer. This has angered a fragment of our new/existing user base because we’ve been unable to fulfill both new orders and RMA’s in a timely manner, and for that, we’re truly sorry. Nonetheless, we’re continuing an ongoing effort to share what has transpired and where we are headed next.

  • Why we should all be using Vaporizers

    Nov 11, 2017

    There are a lot of reasons why you would want to start using a Vaporizer and below we have provided a list of some of the most common reasons people are looking to vaporizers as the future of consumption. 

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