Showing posts with tag 'Cleaning and Maintenance'

Frequently Asked User Questions

Often, I hear a soft ticking noise while I'm either using my Hopper or when it is on the charger. Is this normal?

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New Products For January

We are pleased to announce two new products, available now, that have been in works for the last few months! One is a simple cleaning aid while the other is an entirely new and custom finish for the Ti Grasshopper.

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Grasshopper Cleaning and Maintenance

Frequently, customers ask for advice on how to keep the Hopper in top condition. With more Hoppers in the wild, we believe it's important to provide our suggestions. We read through the forums, and we are intrigued by the techniques developed by Hopper users. However, while we admire some of the methods, we've seen damaged Hoppers returned to our warranty department, ruined through improper cleaning. So, to help prevent customers from voiding their warranty, we've developed some recommendations.

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Latest Posts

  • Shipping Update July/August

    Jul 8, 2018

    Thanks for taking a minute to read about our latest progress and developments. In July we successfully sustained a combine 200 units a week of assembly and warranty. Our new heating component assembly line is operating smoothly paving the way for higher volumes in the coming months, and the addition of more automation is making the whole process faster.

  • State of the Hopper

    May 1, 2018

    Hello Hoppers! It’s been without a doubt a tumultuous 6 months. As you all know, over this period we've had to delay our operations due to issues arising with our previous manufacturer. This has angered a fragment of our new/existing user base because we’ve been unable to fulfill both new orders and RMA’s in a timely manner, and for that, we’re truly sorry. Nonetheless, we’re continuing an ongoing effort to share what has transpired and where we are headed next.

  • Why we should all be using Vaporizers

    Nov 11, 2017

    There are a lot of reasons why you would want to start using a Vaporizer and below we have provided a list of some of the most common reasons people are looking to vaporizers as the future of consumption. 

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