Terms and Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to us, Hopper Labs LLC. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, Colorado Law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.


You agree with full confidence that you are at least 18 years of age. You must exit this website immediately if you are under 18 years of age.


Credit Cards are the only acceptable method of payment. Payment must be made in full before goods are shipped. Should there be a payment issue goods will not be shipped until the matter is resolved.


Any pre-orders placed on this site require a 100% deposit for the item to be reserved. Upon checkout, you will be charged the full amount for your order. An estimated delivery date for the product will be given on checkout. This delivery date is just an estimation and not a guaranteed delivery date. The delivery date of a pre-order is subject to change at any time. Refund are allowed up to 6 months, if you wish to wait longer during periods of delay you will only be issued a 50% refund. 


In order to receive warranty service, you must register your device on ghvape.com. Devices that have been registered to another account or have not been registered will not receive warranty service. The warranty is designed to provide customers with a cheap option to fix devices with issues. The owner is 100% responsible for the costs associated with shipping the device to Hopper Labs. We will not replace the device if it is lost in transit to us. Hopper Labs will cover the costs of repair and return shipping. If Hopper Labs finds it necessary to make changes to the device to ensure future reliability there is no time limit on how long a repair might take. You may request at any time during one of these periods to have the device returned to you without the service completed. Hopper Labs has no obligation to upgrade or replace the device with an existing or new model. 


Any customer with a pre-order can request a 100% refund at any time prior to shipping of the order or the 6 month period. After 6 months a 50% refund will be issued. Please contact support@grasshoppervape.com to request a refund. Unused products can be returned for a full refund within 20 days of receiving a shipping email. Once the product is used it cannot be returned for a refund.

Copyright Notice

Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website.

This Company’s logo is a registered trademark of this Company in the United States and other countries. The brand names and specific services of this Company featured on this web site are trade marked.


We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated email. All correspondence is via email or the user's account on ghvape.com.

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made.

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a purchase of goods indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.